Available to StarTrack business customers with an account.

Also known as a 'StarTrack CSV invoice report' or 'StarTrack detailed line item report'.

What is a StarTrack Electronic Invoice Report?

A StarTrack Electronic Invoice Report file contains detailed transaction data and can help you to reconcile your StarTrack invoice. You can also use it to conduct your own data analysis. 

  • Can be requested as a once off report, or set up as an automatically scheduled weekly report.
  • Downloadable spreadsheet, which can be opened in spreadsheet software such as Microsoft Excel or Google Sheets.
  • Example StarTrack Electronic Invoice Report opened in Microsoft Excel:

Report contents

Spreadsheet tabs:

  • Invoice Charges – Leader Account
  • Invoice Charges – Debtor Account
  • Transfers
  • Invoice Receipts

Spreadsheet columns:

  • Account Number
  • Charge Weight
  • Connote/Job Number
  • Cost
  • Cube
  • Customer Leader
  • Dangerous Goods Flag
  • Dead Weight
  • Despatch date
  • From Zone, To Zone
  • Fuel Surcharge
  • GST
  • Inforwarding Zone, Onforwarding Zone
  • Invoice Period
  • Items Connote
  • Overseas Flag
  • Receiver Name 1, Receiver Name 2, Receiver Location, Receiver Postcode
  • Receiver Postcode
  • Reference 1-9
  • Security Surcharge
  • Senders Name, Senders Location
  • Seq.
  • Service Type
  • Total Charge

How to request or schedule a StarTrack Electronic Invoice Report

  1. Email the Billing & Invoice Support Team at billing@auspost.com.au
  2. In your email, include these details:
  • Your StarTrack account number (8 digits long as shown in the right side of your invoice).
  • Your company name, address or contact phone number as listed on the account.
  • Request for your StarTrack Electronic Invoice Report as either:
    • A once off report, or
    • A weekly report. 

For once off reports, mention the report period that you'd like.

  • The email address to receive your StarTrack Electronic Invoice Report.